Get Ticket
AutomatR.HubSpot.Activities.GetTicket
The "Get Ticket" activity in AutomatR is part of the HubSpot activities package, designed to retrieve details for a ticket associated with your HubSpot user's account. This activity streamlines the process of obtaining information about specific tickets, enhancing the efficiency of automation workflows.
Properties
| Name | Description |
|---|---|
| Input | |
| Ticket ID | Enter the ticket ID for which information is required. String variables containing the ticket ID. |
| Misc | |
| Display Name | Provides a customizable name for the activity displayed in the workflow. The display name enhances clarity and organization within the automation project. String variables containing the desired display name. |
| Optional | |
| Delay | Enter the wait time in seconds (Example: 5 seconds) to start the activity. |
| Output | |
| Result | Returns HubSpotTickets as a response. Variables of type HubSpotTickets to store ticket details. |
How to use:
- Drag and drop the "Get Ticket" activity onto the workflow.
- Configure the properties by specifying the ticket ID for which details need to be retrieved.
- Optionally, configure the delay.
- Execute the workflow to retrieve detailed information about the specified ticket.
Example: Consider an example where the "Get Ticket" activity is used to retrieve information about a ticket with the ID "ABCDE123":
Get Ticket:
Ticket ID: "ABCDE123"
Result: ticketDetails
In this example, the activity fetches detailed information about the ticket with the ID "ABCDE123" from the HubSpot user account. The result is stored in the variable "ticketDetails" for further handling in the workflow.